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Great job done by all: hole cut in a day, lift installed in a day.
Overall Experience Rating
We have only had the technical survey at the moment but the guy was excellent
The fitters Dave and Nathan were excellent workers. Lift fitted without much disruption and always left tidy at the end of each day .
Very professional, reliable and very pleasant to deal with.
Although the builders, surveyor and electricians were great the organisation of all the companies very bad by Companion. Customer services bad and cancelled 4 times 2 of which were on the morning they were due to start work. Communication...
There was a lot of confusion as I ordered through Companion however it was Pollocks Lift`s vans that arrived. I am made up with the lift itself and the work carried out. The men were very tidy and hard working. However the Companion office ...
Very efficient and friendly. Surveyors and Installers were good and we are finding the lift beneficial.
Companion were very good even though the installation was late. I`m finding the lift super and am very happy with it better than the previous one we had installed.
Really nice chaps. Simple and efficient service and cost effective. Very happy.
They changed the date a couple of times but it didn`t inconvenience me. They completed quicker than I expected and on a weekend day...so that kind of made up for the delay in coming to us.. Excellent installers and very tidy. I would rate i...
The product is larger than I thought but it needed to take a wheelchair so it is fair enough.
The whole thing took a lot longer as the firm was delayed because of the asbestos check but I think them receiving the results was out of their ...
workers did a good job - completed in allocated time. There was some accidental damage which they are repairing so all in all very happy.
Very respectful got on with there work and always cleared up after themselves.
The lift is the best thing that has every happened to us. The job was started dead on time and all finished and cleaned great. They cleaned better than before they started. Very happy and would recommend them to anyone.
Highly recommend, there was a delay on start date and completion date but this was unavoidable i am still very happy with the service and product.
I would definitely recommend Stilz. If i bought another property i would do it all again. I wouldn`t hesitate to use Stilz.
They did a fantastic job. The installation did get delayed due to snow but did the job as soon as they could and kept to timings.
They left it all tidy and showed me how to use it .
Fabulous. Wonderful company and wonderful Lift. Would recommend to anyone.
They didnt start and complete on time but this was no fault of there own this was due to the company that was due to come out before them. I am very happy with my lift and would recommend companion homelifts very highly.
Very happy with the work that was done and would highly recommend
Superb from start to finish. Very considerate, clean and tidy. The job is finished to a really high standard.
I would give 4 out of 5 for the quality of the lift, but there was a huge mistake with the ordering as they ordered the wrong lift and then later another mistake with the measurements and parts, this delayed the installation hugely. As a re...
The product itself is excellent and the engineers were great once they got to me, but Pollocks admin were appaulling which they have since apologised for.
Their whole schedule had gone out of the window and they left me in the dark for 7 ...
Everything went reasonably smoothly, the only thing with the timing was that we were told they would do it within 3 days, when it actually needed 5 days, the builders came for 3 and the engineers 2.
I would give it a 5/5 for quality. The ...
Before we had it installed we were able to see another completed installation nearby. This was very reassuring as the people within that home were very impressed with the workmanship of Stiltz and we could actually see the product in action...
Really delighted with it. Everything went so well and it was installed quicker than we thought.
They said it would take 3 days to install but this was unexpectedly spread over a week. I wasn`t disappointed because what they were doing what was necessary.
I would give the product a 4/5 because The lift needed slight adjustments as we ...
Very pleased with the quality of the product and the service, they couldn`t have done better.
I have already recommended them to friends.
Delivery delays, mainly due to Covid, meant we had a long wait. However, the end result was worth it. A fabulous piece of kit that actually enhances the room.
Hope;less organisation and communication
A good investment and in regular use. The team were very good indeed.
Installers and Workman were very good and we had no problems with them at all. The Customer Service side of Companion were awful. They did not inform us of all the relevant information regarding invoicing and the fact they did not manufac...
Everything was really good that`s all I can say.
Stiltz were very obliging and were very professional. Any problems dealt with very quickly.
Great job. Happy with the installation and the product itself.
The problem was my wife and I both had flu, so this delayed the installation. The company were not as flexible as they could have been. The Aperture was done first, we expected the remaining would be done in the next few days as that`s what...
Companion were organised and the guys fitting were clean and tidy. Straight forward fit and everyone knew what they were doing. I would recommend them definitely.
They really did know what they were doing and we are very happy with the product.
There was a delay of a fortnight with the installation as there was a discrepancy with the planning officer. They did leave things tidy except for cigarette ends left outside my property. I would give a 4 out of 5 for the quality purely bec...
There was a little problem because they had scratched things on installation so they had to touch the paintwork. They touched it up but it wasn`t left perfect, so I would say this is the only thing that let them down as a company.
engineers that did the actual fitting were very good. Surveyor and office back up not so hot. Would not recommend on such a costly installation.
Once the order was placed, further communication became impossible. Emails were not answered and could never get to speak to anyone on the phone. Could not get any information on expected delivery date. All this resulted in a few very worr...