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Star Review

In the Companion Homelifts collection, you’ll find three domestic lift options, namely Stratus, Aurora, and Cygnus, to help you maintain freedom and independence in the family home. Tailor-made to suit your specific needs and requirements, these contemporary through-floor lifts are available with both hydraulic and traction drive systems. You can customise them with a range of optional extras such as Bluetooth connectivity and mood lighting and create a stylish domestic lift to complement your living space.

Made in the UK, Companion homelifts meet all current British Standards and, they are CE compliant. They include all essential safety features such as in-car communications, hard-wired smoke alarms, and stainless handrails, and yet they fit almost anywhere with minimal building works. Companion offers a rapid installation service for those who need it, and they can install your home lift in just a few days.

Ideal for wheelchair users, walking frame users, and those with reduced mobility, Companion Homelifts enable quick and easy access to all levels of the home. They are simple to operate, economical to run, and they come in a choice of sizes, colours, and designs to complement all interiors. They are a lifestyle investment for those who find stairs a challenge, and as they come with a manufacturer’s warranty, you can be confident that you are investing in the best.

Product Range

Cygnus

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Aurora

VIEW DETAILS

Stratus

VIEW DETAILS

Overview

Overall Rating:
Review Date: 05/12/2020
Did the job match the quote?
Started on time?
Left tidy afterwards?
Finished on time?
Quality of the job?
Buyer recommended?

92%

4.6 Star Rated

Companion Homelifts Review
Overall Rating:
Date: 05/12/2020
By: Mr. J
Did the home lift (and fitting) match your expectations?:
Yes
Did your fitting start on time?:
Yes
Was the work completed on time?:
Yes
Was the area left tidily after fitting?:
Yes
Additional Comments:
Once the order was placed, further communication became impossible. Emails were not answered and could never get to speak to anyone on the phone. Could not get any information on expected delivery date. All this resulted in a few very worrying weeks. This leaves me unable to recommend Companion.
What rating would you give the experience, overall?:
Would recommend:
No
Companion Homelifts Review
Overall Rating:
Date: 19/11/2020
By: Mr J
Did the home lift (and fitting) match your expectations?:
Yes
Did your fitting start on time?:
Yes
Was the work completed on time?:
Yes
Was the area left tidily after fitting?:
Yes
Additional Comments:
Great job done by all: hole cut in a day, lift installed in a day.
What rating would you give the experience, overall?:
Would recommend:
Yes
Companion Homelifts Review
Overall Rating:
Date: 17/03/2020
By: Mr M
Did the home lift (and fitting) match your expectations?:
Yes
Did your fitting start on time?:
Yes
Was the work completed on time?:
Yes
Was the area left tidily after fitting?:
Yes
Additional Comments:
Very professional, reliable and very pleasant to deal with.
What rating would you give the experience, overall?:
Would recommend:
Yes
Companion Homelifts Review
Overall Rating:
Date: 06/03/2020
By: Mr. C
Did the home lift (and fitting) match your expectations?:
Yes
Did your fitting start on time?:
No
Was the work completed on time?:
No
Was the area left tidily after fitting?:
Yes
Additional Comments:
Although the builders, surveyor and electricians were great the organisation of all the companies very bad by Companion. Customer services bad and cancelled 4 times 2 of which were on the morning they were due to start work. Communication very bad. Still waiting for certificates for building controls. This has cost us a lot of money.
What rating would you give the experience, overall?:
Would recommend:
No
Companion Homelifts Review
Overall Rating:
Date: 24/02/2020
By: Mrs M
Did the home lift (and fitting) match your expectations?:
No
Did your fitting start on time?:
No
Was the work completed on time?:
Yes
Was the area left tidily after fitting?:
Yes
Additional Comments:
There was a lot of confusion as I ordered through Companion however it was Pollocks Lift`s vans that arrived. I am made up with the lift itself and the work carried out. The men were very tidy and hard working. However the Companion office were useless and it end up costing me more than originally quoted. I would not recommend companion themselves due to the confusion, however I can not fault the quality of the job.
What rating would you give the experience, overall?:
Would recommend:
No
Companion Homelifts Review
Overall Rating:
Date: 24/02/2020
By: Mr P
Did the home lift (and fitting) match your expectations?:
Yes
Did your fitting start on time?:
No
Was the work completed on time?:
No
Was the area left tidily after fitting?:
Yes
Additional Comments:
Installers and Workman were very good and we had no problems with them at all. The Customer Service side of Companion were awful. They did not inform us of all the relevant information regarding invoicing and the fact they did not manufacture the lift.
What rating would you give the experience, overall?:
Would recommend:
No
Companion Homelifts Review
Overall Rating:
Date: 10/01/2020
By: Mr. S
Did the home lift (and fitting) match your expectations?:
Yes
Did your fitting start on time?:
Yes
Was the work completed on time?:
Yes
Was the area left tidily after fitting?:
Yes
Additional Comments:
Very efficient and friendly. Surveyors and Installers were good and we are finding the lift beneficial.
What rating would you give the experience, overall?:
Would recommend:
Yes
Companion Homelifts Review
Overall Rating:
Date: 22/11/2019
By: Mr W
Did the home lift (and fitting) match your expectations?:
Yes
Did your fitting start on time?:
No
Was the work completed on time?:
No
Was the area left tidily after fitting?:
Yes
Additional Comments:
Companion were very good even though the installation was late. I`m finding the lift super and am very happy with it better than the previous one we had installed.
What rating would you give the experience, overall?:
Would recommend:
Yes
Companion Homelifts Review
Overall Rating:
Date: 03/10/2019
By: Mr. A
Did the home lift (and fitting) match your expectations?:
Yes
Did your fitting start on time?:
Yes
Was the work completed on time?:
Yes
Was the area left tidily after fitting?:
Yes
Additional Comments:
Really nice chaps. Simple and efficient service and cost effective. Very happy.
What rating would you give the experience, overall?:
Would recommend:
Yes
Companion Homelifts Review
Overall Rating:
Date: 02/07/2019
By: Mr. L
Did the home lift (and fitting) match your expectations?:
Yes
Did your fitting start on time?:
No
Was the work completed on time?:
Yes
Was the area left tidily after fitting?:
Yes
Additional Comments:
They changed the date a couple of times but it didn`t inconvenience me. They completed quicker than I expected and on a weekend day...so that kind of made up for the delay in coming to us.. Excellent installers and very tidy. I would rate it the best quality. I am very happy with the company.
What rating would you give the experience, overall?:
Would recommend:
Yes

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